How to Start a Session (Enter “My Account”)
To obtain information about your orders, have access to your personal details and other options you may start a session only if you have previously registered yourself. Just click on the “My Account” button in the navigation bar and enter your email and password.
Forgot your Password?
In case you have forgotten your password, click on the “Forgot your Password?” link. We will send a new password to your email address.
View/Modify Details of My Account
You will be able to view and modify the main details of your account (Name, Last Name, email, Telephone, and Fax, etc.). To save the modified details click on the “Continue” button.
View/Modify my Addresses
You may view, modify or eliminate details from your “Address Book” by clicking on this option of “My Account” . You will have a principal address (Billing Address), and up to five additional addresses. You will be able to define which is the principal address and which are the others at any time. To save the modified details click on the “Continue” button.
When your account is accessed, under the option “My Orders” , you’ll see a list of your latest orders and their status: "Pending", "Being Processed" or "Shipped out”. If you wish to see the complete information of each of your orders, click on the “View” button. The following information will be displayed: Number and date of the order, number of units, prices, and the shipping information – shipping address, method of shipping, billing details, form of payment, and the breakdown of the total costs. You can access the recent orders that appear in the list, or all of the orders you have made since registering as a client.
Subscribing/Unsubscribing from Newsletters
Clicking on this link you can activate or deactivate the option of receiving newsletters about new products, special offers and other promotional announcements.
View/Modify my Product Notifications
Clicking on this link you can activate or deactivate the option of receiving alerts for those products you have previously subscribed to from the product file.
Closing the Session (Logout)
In case you are not the only person using the same computer to purchase from our store, you can close the session at any time by clicking on the “Logout” link found on the upper navigation bar, thus avoiding that another person have access to your information. If you wish, you can start a new session as another user.